Gadget Guru August 2011

Q: I bought my laptop less than two years ago and now it takes up to an hour to start up. When I press the On button nothing seems to happen for ages, then suddenly it pops into life and starts up normally.

powerA: First, double-check your warranty - many computers are sold with two-year guarantees these days. If it's out of warranty try searching Google for the make and model of your laptop followed by 'intermittent fault' or 'intermittent boot problem' and see if there are any known problems. If not, tracking down the solution could be difficult. First, make sure you've backed up all your important data and information - next time your laptop does start up, copy all the files you've created like letters, pictures, emails and so on to an external hard disc or USB thumb drive. Try restarting with everything you plug in unplugged, check your version of Windows is up to date and scan for viruses and malware. Perhaps most likely is a failing hard disc, which may be easy to replace depending on your computer. You may be able to do this yourself or get your local computer repair store to do it for you - it shouldn't be too expensive and they may also be able check your laptop over for you before they replace anything to diagnose any potential faults.

Q: I've been an Apple Mac user for many years and so have never really had to worry about viruses and so on before. Now I understand the bad guys are targeting us too, so are there any precautions I should take?

Computer virusA:
The same basic precautions apply to Macs as to Windows - don't open unknown email attachments, beware what links you click and double-check the address of websites where you type your password. Also, if anything asks you permission to install a program don't agree unless you're the one who's installing it. Too many people simply click OK through dialogue boxes just to get rid of them without paying any attention to what they're doing. Next, think about installing anti-virus software. There's any number of such programs available, I use the one from Sophos as they're a very reputable company and the software is free. Download it from http://goo.gl/5gZoJ

Q: Is there anything available now which will replace my sadly un-repairable Amstrad Emailer? It was very simple to use and perfect for sending and receiving simple emails.

computerA:
There's nothing like the old Amstrad any more unfortunately, all available devices require either a broadband or WiFi connection at your home, or some sort of paying 3G mobile phone connection. Have a look at the UbiSurfer9, http://www.ubisurfer.com/html/ubisurfer9.htm - it comes with built-in, pre-paid internet access and prices start at £150.

Tips

* You'd probably use your digital camera if only it were easier to transfer photos to your computer or Facebook - and if you could find the cable to connect it. Now there's the The Eye-Fi Mobile X2 card, about £45 from Amazon. It's a regular memory card with built-in WiFi that will automatically send your pictures to your computer, Facebook or anywhere else you like - and, once it's sent them it deletes the pictures from the card, effectively giving you unlimited storage space without any need to find the camera cable!

mobile phones* If you're changing mobile phones, don't just put your old one in a drawer and forget about it - sell it! Check http://www.compareandrecycle.co.uk/ where you can compare what dozens of different operators will pay for your old mobile - you may be surprised at what it's worth.

* The problem with trying to lose weight is that there's not enough humiliation involved in going to Weight Watchers once a week. So try the Withings WiFi Body Scale, http://goo.gl/ISn3E - for under £120 it will instantly send details of your weight loss (or, gulp, gain!) to your computer, your iPhone - and your Twitter and Facebook friends. How's that for motivation?

* When your Windows computer takes so long to start up you have time to make a cup of tea while waiting, try using the Sleep or Hibernate options instead or turning it off completely. In Windows 7 click the Start button then the arrow next to Shut Down and one of the options should be Hibernate. This stores all your open programs and documents on your hard disc, allowing you to start up back to where you were much more quickly than starting over. Microsoft gives lots of information on this at http://windows.microsoft.com/en-US/windows7/Sleep-and-hibernation-

* Laptops with broken screens may be hard or even impossible to repair, and certainly expensive to fix. Before you throw it away, try plugging in an external screen - most laptops have a socket for this and may work perfectly well like this. You won't be able to use it to work on the train but it'll work fine on your desk at home.


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