Not returning faulty goods 'costs family finances £5,000'
Fear of returning faulty goods to retailers could be leaving a £5,000 hole in family finances, the government has claimed.
A survey carried out by the Department for Business, Innovation and Skills showed that the average person loses out on £4,950 over their lifetime because they do not return items to shops.
The poll found that 48 per cent of people have at least one faulty product in their home which they wish they had taken back for a refund or exchange, while 32 per cent are sitting on five or more unwanted items.
Consumer minister Kevin Brennan said: "We want to do all we can to encourage people not to lose out financially because they don't know their rights. Now is the time to brush up on your consumer rights."
The poll, which was conducted as part of the Know Your Consumer Rights campaign, also showed that 36 per cent of people feel nervous when returning goods to stores, 21 per cent are struck by embarrassment and 19 per cent feel intimidated.
Last month, the government launched a new campaign to protect consumers from internet and email scams set up by criminals and rogue traders.
More about family finances.
Posted by Paul Taylor
To become a member of Candis Club and get a wonderful free gift while doing, so join today.
© Adfero Ltd
Date Posted: 04/03/2010
Back to latest News
Post Your Comment
You must be logged in to submit a comment.
Related Articles
Pick up a book for National Storytelling Week
Between January 28th and February 4th families across the country are invited to take part in National Storytelling Week. The event has been organised to get people of all ages involved in creating and enjoying storytelling, encouraging the practice to become a cornerstone of family life. Del Reid,...
Date Posted: 30/01/2012
Yoga 'helps prepare the body for pregnancy'
Pregnancy can often leave you feeling lethargic and drained, meaning that motivating yourself to undertake exercise can be an uphill struggle. While more strenuous fitness activities are rarely recommended towards the end of pregnancy, yoga can be a great boost to health and can easily fit around your busy...
Date Posted: 17/01/2012
Brits 'are a nation of present hoarders'
It may still be January, but that doesn't mean that your home couldn't benefit from some spring cleaning. After Christmas houses have become filled with unwanted gifts, with Britons receiving and subsequently hoarding £900 million of these presents, according to lovelyjubbly. One in three of us received unwanted...
Date Posted: 16/01/2012
If you are not yet a Candis member and want to find out more about the benefits of joining Candis Magazine...
We're confident that our travel insurance will provide you with peace of mind, allowing you the freedom to sit back, relax and get the most out of your holiday. Whether you're off on a short break or venturing further afield, our policies will keep you covered. Save up to £22.58 with Candis Travel Insurance More
Keep up to date with the latest news, offers and exclusive competitions available to E-news subscribers. Sign Up
Candis Club has donated over £53 million to health charities and community groups over the years. To find our more about the work done... More
Comments:
There are currently no comments for this article, be the first by using the box below.