How can we help you?

Our friendly Customer Relations Team are happy to help you with any queries you may have regarding your Candis subscription we are still taking emails and will endeavour to answer these as a matter of urgency.

Due to the arrangements that we have put in place to protect our colleagues and their families in the current situation caused by the COVID19 Virus we have limited ability to answer incoming calls.  We are however conducting business as usual by using alternative communication methods.  Preferred method of communication is email these are being checked daily, although we understand some of our customers may not have access to email. *please note that we do experience problems with Hotmail blocking some of our responses as spam – as such please remember to check for our response in your junk or spam box.


If you wish to speak to a colleague in person we have limited availability:
Monday – Friday (10am – 2pm)

Contact Us

You can contact us by phone, email or use our online chat!


Call us on FREEPHONE 0800 814 5400

Live online chat

Click here to start a live online chat with our Customer Relations Team. If you need help and would like to use this feature please leave a message on the system and a member of our customer services team will respond to you at the earliest opportunity 


Please fill out the form below if you would prefer to contact us via email:


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