Blog Archive

Which charities does Candis Club support?

We are proud to be involved in the Candis Big Give, a highly inspirational fundraising initiative which has raised thousands of pounds for the health charities involved. Each charity involved chooses a vital project they wanted to see happen and the

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What is Candis Club?

Every subscription to Candis includes your membership of Candis Club. The mission of the Club is to bring people together to promote healthy living, community and family life and to support and advance the cause of health charities. And after

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What is Candis?

So much more than just a magazine, your annual subscription to Candis includes membership of Candis Club. Membership entitles you to a range of carefully selected, money-saving benefits – great value insurance, super holidays and fun days out, plus exclusive reader offers.

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How do I notify Candis of a change of address?

Log-in and change your details on your profile page – click 'View my profile' at the top of the page in the blue box. This will automatically update the subscription system at Candis. You can also contact our Customer Relations

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Where do you announce competition winners?

All winners are notified within 28 days of the competition/giveaway closing.

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When will I receive my free subscription gift for subscribing?

Gifts are only despatched once successful payment for your subscription has been taken. The gift will then be despatched within 14 working days.

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How do I start using the Reward Store?

The Candis Reward Store is available to all Candis members. You will firstly need to log into the Candis website using your email address and password. Once you have successfully logged in, please go to the Reward Store area of

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When will I receive member draw winnings?

After applying for your prize, member draw winners will receive winnings within 14 days.

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When will I receive my prize?

You should expect to receive your prize within 28 days of being notified that you are a winner. If you still haven’t received your prize after the 28 days then please contact the Customer Relations Team on 0800 814 5400

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Why have two payments been taken out of my account on the same day?

This is because membership fees and subscription fees are taken separately.

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