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Energy changes are a positive

Consumer advice: Energy changes are a positive

Changes to the way consumers receive their energy bills will help them to make more informed decisions when it comes to switching their supplier, according to an expert.

Hannah Mummery, senior policy at advocate for energy, Consumer Focus, said that consumers will get more information on their bills and therefore be able to make better decisions with regards to which company supplies their energy.

“I think there has been a lack of transparency previously where people were often unaware they can get cheaper deals out there, or even with their own supplier by making some changes,” she said.

The expert added that consumers need some reassurance that their energy supply will not be interrupted when they are in the process of switching.

Ofgem recently confirmed that from July 1st, energy customers will start to receive improved bills and annual statements explaining how much energy they have used and what it costs them.

Posted by John Donovan

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